Personally, when working at the Welcome Center, I tend to think of myself not only as a Welcome Ambassador, but as a showperson. An entertainer that entices visitors to not only visit places on their agenda, but to want…More! This method seemed to have proved out yesterday when a gentleman stopped in to get information on the Canyonlands National Parks and Arches National Park. I told him of other sites he would see along the way to each area, and all he could say was how our area was simply “Amazing!” Why yes, yes it is.
He mentioned he would be staying in Moab for the night, and wanted to know of “hip” places to dine in. I mentioned the “Rio” and “The Blu Pig”, but he was looking for “hip” as in food items, not entertainment. Ah, this was so up my alley, since I had dined in many of the eateries and reviewed them on my food blog. After asking what kind of food items he enjoyed, I was able to verbally lead him down paths to various establishments. Then he mentioned that he had worked in the restaurant industry for many years; that he was so happy to meet someone so knowledgeable. After thanking him for the compliment; I said that I gave credit to those who could waitress/waiter, that I didn’t believe it was a career I could succeed at. “Oh no”, he stated excitedly, “You would make a great waitress!”. “In the 5 to 7 minutes we talked, you completely sold me on sites to see in this area; and then made sure to send me to some place that I could enjoy a great meal. That’s what a good server does; they know their product, they have enthusiasm for their job, where they work, and what products they are selling.”
Wow, talk about being blown away by this man’s comments! I handed him one of my business cards which lists the links to both my travel and food blogs. He said he would definitely read them as soon as he checked into his motel and could get online. Again, I thanked him for his comments to me, and he in turn thanked me for helping make his experience in our area much more enjoyable.
Thank you, thank you whoever you were for making my day so special with your words, and for allowing me to make your visit to our area just as special.
~ Mary Cokenour ~